01 Corporate Privacy Commitment
At The Arya Digitals Atelier (“The Arya Digitals”, “we”, “our”, or “us”), we respect the privacy of every individual who visits our website or purchases our handcrafted luxury products. This Privacy Policy outlines our transparent data handling practices in accordance with the Information Technology Act, 2000 (India), EU General Data Protection Regulation (GDPR), and global e-commerce compliance frameworks.
By accessing or using our global storefront, you signify your unreserved consent to the collection, storage, and processing practices detailed herein.
02 Information We Collect
To fulfill your orders efficiently and provide bespoke artisanal customer care, we collect the following categories of data:
- Personal Identifiers: Full legal name, billing address, shipping address, email address, and contact phone number.
- Transaction & Order Details: Purchased items, SKU codes, custom engraving requests, currency preferences (INR, USD, EUR, GBP), and invoice history.
- Technical & Device Metrics: IP address, browser type, operating system, geolocation preferences, and session timestamps.
Note on Payment Security: We DO NOT store, record, or have access to your full credit/debit card numbers, CVV codes, UPI PINs, or bank account passwords. All payment credentials are processed directly via end-to-end encrypted payment gateways (Razorpay & PayPal).
03 How We Use Your Information
Your information is used strictly for legitimate operational purposes, including:
- Processing, packing, and dispatching orders via our express global courier partners (FedEx, DHL, BlueDart, Delhivery).
- Generating tax invoices, custom declaration documentation, and electronic order confirmations.
- Providing real-time order tracking updates via WhatsApp, SMS, and Email.
- Preventing fraudulent transactions and ensuring website integrity.
04 Payment Security & Gateway Standards
All monetary transactions conducted on The Arya Digitals platform are secured using 256-bit Secure Socket Layer (SSL) encryption technology. Our payment partners, including Razorpay Software Private Limited and PayPal Inc., maintain full PCI-DSS Level 1 certification, guaranteeing world-class payment protection.
05 Third-Party Data Sharing & Cookies
We do not sell, rent, or trade customer data under any circumstances. Data is shared exclusively with essential operational service providers:
- Logistics & Courier Partners for physical package delivery.
- Automated transactional communication infrastructure (Email & SMS notifications).
- Security auditing & cloud database infrastructure (Firebase / Google Cloud Engine).
Our website utilizes essential cookies to maintain shopping cart state, user session currency preferences, and aggregated analytical performance.
06 Your Data Rights & Preferences
You reserve the absolute right to request access to your personal data stored on our servers, correct inaccurate personal details, or request full deletion of your customer account profile. To exercise these rights, please contact our Data Protection Team at legal@thearyadigitals.com.
07 Merchant Contact & Grievance Officer
For any privacy inquiries, legal notices, or escalation regarding data protection, please contact our designated Grievance Officer:
Registered Business Entity
The Arya Digitals Atelier
Grievance Email
legal@thearyadigitals.com
Customer Support Phone
+91 (0) 98765 43210
Corporate Address
Plot 42, Sector 18, Gurugram, HR 122015, India